Thank you for choosing lvatedecking.com. We are committed to providing high-quality decking pedestals. If you are not completely satisfied with your purchase, we are here to help.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You have [number] days from the date of purchase to initiate a return.
To initiate a return, please follow these steps:
Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment.
If you need to exchange an item, please contact our customer service to initiate the exchange process.
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.
Certain items are non-returnable, including [list any non-returnable items].
If you have any questions or concerns about our return policy, please contact us at [email@example.com].